What pisses me off...........

[Wilbur Kookmeyer]

I got mine, high cascade 119a. Seems a lot of folks aren't into walking...3,000 tags and only 2600 applicants or something like that. I'm hoping to do an eight day solo trip, that'd be the longest self-contained pack trip I've ever done.

nice Speel.

I have almost put in for that tag 3 years in a row now. I passed this year as I will be bowhunting instead.
nice thing about that tag is that if you strike out you still get to hunt the general western.

This I will tell you...4of the 5 largest blacktail bucks I have ever seen were in the north cascades or their foothills. The other was in the Alsea.

A very reliable source and and accomplished hunter I know enjoys regaling those that will listen with the tales of the missed record book buck that he miscalculated and lost as the light faded above the tree line........

[speelyei]

[pra_ggresion]

I was having a pretty good day 'til I saw a pic of that little pube stain.

[Wilbur Kookmeyer]

Flip Video Support
Customer (Wilbur)06/15/2010 06:50 PM
Our Flip camera has encountered an issue. The main control button has stopped working. It seems to allow one action right at start up, but then freezes and will not allow any other actions. You cannot flip (no pun intended) between videos, record, or play back videos. The screen shows what is currently in the view finder but it will not allow you to do anything. I ran the latest software update, but it did not correct it.

Question Reference #100616-000072
Product Level 1: Ultra (2nd Generation)
Category Level 1: Other
Date Created: 06/15/2010 06:50 PM
Last Updated: 06/23/2010 08:44 PM
Status: Waiting, Customer
Operating System: Windows XP

Response (Flip Video Support)06/16/2010 09:03 AM
Dear Wilbur,

Thank you for contacting us.

We would like you to try to reset the power mode on your Flip Ultra to see if we can resolve the issue. Please leave the batteries out of your camcorder for 48-72 hours to drain any residuals from the camcorder. Insert brand new batteries in the device. Does the device power on?

If this does not resolve your issue, please tell us when and where you purchased your camcorder so we can take the next appropriate steps.

We look forward to hearing from you.

Thank You,

Customer (Wilbur)06/21/2010 04:41 PM
Good afternoon. I completed the task as suggested and it did not help
unfortunately.
I am not sure where and when this unit was purchased. It was given to my
wife by her company this past March.

I believe I registered the unit right away and even purchased some
accesories.

Looking forward to the next step.

Thanks!

Response (Flip Video Support)06/22/2010 09:13 PM
Dear Wilbur,

Please send us the following information so that we may provide the next steps for troubleshooting your issue.

Model Number:
Serial Number:
Is your camcorder personalized?
Computer OS:
Name:
Address - Street
City
State/Province & Postal Code
Phone:
Email:
Place of purchase
Date of purchase:
Problems with camcorder:


Upon receipt of the above information, we will provide you the next steps needed to attempt a resolution for you.

We apologize for any inconvenience this may have caused and look forward to hearing from you.

Thank you,
Flip Video Support

Customer (Wilbur)06/23/2010 05:56 PM
Here is the info you are requesting:

Model Number: U1120B
Serial Number: ******** (taken from below UPC inside removable cover)
Is your camcorder personalized? Unknown...?
Computer OS: Windows XP
Name: Wilbur
Address - Street : *********
City : ******
State/Province & Postal Code : *******
Phone: 503-***-****
Email: ****@***.com
Place of purchase: Unknown. This was a gift from the company my wife work's
for in March of 2010. I am sure they purhased a lot of them as they gave
them out at a convention.
Date of purchase: Unknown.
Problems with camcorder: After you turn it on you can push the control
button once and then it sticks or freezes and you cannot get it to do
aything else.

Looking forward to a resolution.

Wilbur

Response (Flip Video Support)06/23/2010 06:02 PM
Dear Wilbur,

Thank you for contacting us.

Please send us a scanned copy of the receipt for the device if possible. We need to validate everything here on our end so that we'll be able to assist you properly in this concern.

We hope to hear from you soon.

Thank you,
Flip Video Support

Customer (Wilbur)06/23/2010 06:41 PM
I think there is something that is not understood.
This device was a gift from ********* to my Wife. There is no receipt.
I do not know when it was purchased or where. It was brand new in the box
when she received it at a convention in March of 2010.

Certainly the idea that this was a gift does not void the warranty nor
would I imagine it would be a big glitch. Certainly numerous people receive
your products as gifts each year.

I have purchased various accesories from your website and am a supporter of
your devices. We enjoy it greatly.

I can only assume that you will honor this loyalty by assisting me with this
issue.

Thanks

Response (Flip Video Support)06/23/2010 08:44 PM
Dear Wilbur,

Thank you for your response

We sincerely apologize for the inconvenience this has caused you. With regard to your concern, we suggest resetting the camcorder.

1. The quickest method to reset the Ultra is to hold the power button down for 10 seconds. This should unfreeze the Mino and allow for its normal function.

Please note that resetting the camcorder in this manner will not affect the videos resident on the camcorder; it will simply reset the screen and button sensitivity on the Ultra.

If this does not resolve your issue, please tell us when and where you purchased your camcorder so we can take the next appropriate steps.

Thank you,
Flip Video Support

Reply Wilbur to Flip
show details 4:39 PM (22 minutes ago)


I attempted the reset as suggested. It dit not correct the problem.
Please understand that this was a gift from my wife's company and we do not have a receipt, nor do we know where or when it was purchased. I think I have been very clear on this point yet much to my bewilderment I am repeatedly asked for this information.

Please help us move on to the next step in correcting the error with this unit.

Wilbur

I got 5 bucks that says they ask the same question again in the next email....

[bluesilver]

Wilbur, most companies like that have a pre arranged response that is simply cut and pasted to the message. It speeds their process along as they can answer as many messages as possible in the shortest amount of time. On the 'flip' side, knowing this, i won't buy one.

[bluesilver]

the new board program is sluggish

[Wilbur Kookmeyer]

After 3 more requests for the same info..Flip has finally moved to the next step and has asked me to send them the camera.....with info on where/when purchased.......

[Doc]

The theft of my 12 oz Bud...
Out of 3rd creek.

Doc

[Ceedog]

Sorry Doc, I thought I was rescuing it.

[Spider]

someone beheading about 100 poppies in my front yard.

(and they were ornamental - not the red ones).

[Ceedog]

Sorry, Spider... We have the red ones and my neighbor already scoped them out.

Spent 3 hours cleaning up after A-holes fourth of July at the beach. I did manage to score some bottle rockets, mortars, and a couple full Hamms. The only other person who helped was a nice guy who is living in his van at the beach. He found a cell phone amongst the trash which rang, of course the owner is from the valley. Good luck finding their phone...

[Wilbur Kookmeyer]

People are pigs Ceedog....
I hate those clowns that trash any place and leave it behind.

[Ceedog]

The owner of the phone drove back out the next day and didn't find it then drove back and called me. I could've saved them a trip but they probably deserved the adventure.

[Dano]

http://www.ted.com/talks/stephen_palumbi_following_the_mercury_trail.html

[Doc]

My neighbor blowing her brains out...
With her husbands handgun...
Another example the presumed need of protection...
Running into a an older lady's depression.
Not stoked, nor trying to touch off a gun debate...
Just be aware.

Doc